p 09 475 9039
f 09 475 9038
e enquiries@storelink.co.nz
Storelink Support Structure - click here to view chart.

Company Divisional Manager works with the Business Managers and the sales
team to manage the client business relationships at store while being the
client relationship manager for a select number of clients.

National Merchandising Manager travels nationally supporting the quality management of theASM's, Area Advisers and the team in general.

Client Relationship Managers work very closely with the other managers establishing and maintaining client relationships on their respective clients. They support the clients with managing the information flow to and from the team on a regiona or national basis which ever is required at the time.

Group Field Sales Manager travels their region supporting the quality management of the sales people under their jurisdiction. These people work with clients implementing field sales requirements and targets enhancing the relationship with the retailer.

Area Support Managers (ASM) are training and supervising to client requirements in the field and liasing with client contacts on quality issues, special requirements and directing their Area Advisers work load.

Area Advisors (AA) work under the direction of the local ASM or National Merchandising Manager and are soly in the role of enhancing the quality of servicing by the merchandising team with ongoing training and problem solving.

Territory Managers(TM). Where a client includes field sales support in the Storelink business relationship these people work closely with the merchandising team to manage the day to day business. Their role is one of managing a territory including sales, product presentations, special deals and relationship building.

Supporting Information For Storelink
Over time Storelink has grown into a full service provider offering through experience and supportive clients a number of procedures that help with creating a strong entity that does work with the clients to enhance the service provided to the stores. I have in the following information provided a few points of difference to some of our competitors which has provided Storelink with a reliable and sound reputation in the trade.

The field team come to Auckland approximately every 12 weeks for meetings with selected clients, Key clients are offered the opportunity to attend at most events especially where there are new product launches or relays to be completed.
To have national events completed the client will deal with one person at Storelink, there are no regional offices where information needs to be filtered through to.
We have in the past worked with clients who had been retailer category champions and we fulfilled the role of the organising merchandising company managing the relays for Progressive Enterprises.
We have a dress code for all of the team sales and merchandising that includes a company blouse and either navy or black jacket and trousers for the females. The small number of males have company shirts or a polo shirt and are expected to wear trousers. For both we do not accept denim as a part of our dress standard. They all have Storelink name badges.
All field team members are trained with the Instore Safety Passport, the only people that do not have a passport are very new waiting to be trained..
All merchandisers have three weeks training at store before they are given the opportunity to work on a run by themselves. They will then have further support by field mangers and or senior merchandisers for a further six to eight weeks, at this time the majority of new people have the role sorted out and offer the support expected from our clients.
Where possible we will have the merchandisers living in close proximity to the stores they service to allow local knowledge to play a part in their relationship building with the store.
 
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